Evaluating User Perceptions and Workflow Preferences in AI-Assisted Handwriting-to-Digital Note Transitions
Presenters
Alicia Morgan, Joe (Beiqiao) Hu
Course
EMIT [HCIN5300/ITEC5204] Emerging Interaction Techniques
Date
April 2, 2025
Background & Introduction
The Modern Note-Taking Dilemma
We use both handwriting and digital tools—handwriting aids thinking, while digital tools enhance efficiency. The main challenge is smoothly converting handwritten notes into usable digital formats without losing context.
AI as a Potential Bridge
AI can bridge analog and digital by interpreting and integrating handwritten content. This project studies user needs to guide the design of intuitive, AI-assisted note tools.
Key Concepts
Handwritten Notes
- Traditional, flexible, enhances memory and creativity
- Often non-linear / free-form
Digital Note-Taking
- Efficient, searchable, organized (e.g., OneNote, Notion)
- Typically linear
Hybrid Workflows
- Combining handwritten and digital methods
- A need for smoother transitions
AI Assistance
- Task support for transcription (OCR), structuring, tagging, summarization, and linking
Context-Aware System
- AI designed to understand the circumstances surrounding note creation (e.g., source material like a video, time, location, related notes)
- Provides richer, more relevant digital outputs
Methodology
Study Approach: Qualitative, mixed-methods approach.
Study Phases
Recruitment & Screening
- Posted call for participants on social networks, recruited 13 participants (1 pilot, 12 main study)
- Focused on a mix of handwriting and digital note users
Consent & Pre-Study Questionnaire
- Informed consent
- Collected baseline data on demographics, habits, tool usage
Semi-Structured Interview
- 1-hour, in-person sessions
- Focused on note-taking habits, hybrid note-taking challenges, AI expectations
Prototype Interaction
- Task: Watch a 6-minute video ("Dynamic Land Intro") and take handwritten notes
- Implemented participant notes to prototype (Wizard-of-Oz method)
- Participants think aloud (reactions, impressions, usability)
(Prototype process)

Data Analysis
Topics Explored
- Process and tool preferences
- Hybrid workflow transition challenges
- AI tool experience and desired features
- Concerns around privacy, accuracy, and learning impact
Prototype Generation & Methodology Evolution
Initially (Participants #0-3), used a pre-made prototype example that depicted their notes "AI enhanced".
This sometimes felt inauthentic to participants ("these are not my notes").
Iterated, and developed a rapid (~5 min) technique using current AI models (like Claude 3.7 and Gemini 2.5 Pro) to generate prototypes directly from participants' (#4 onwards) notes.
This significantly improved feedback authenticity and elicited positive reactions ("like magic").

(Comparison of pre-made and instantly generated prototype)
Transforming Handwritten Notes to Digital
1. Photo
Simple image scan of handwritten notes
2. OCR Text
Optical Character Recognition (OCR) – linear text, often losing structure
3. AI-Enhanced / Context-Aware
Digital notes with enhanced OCR (structure recognition), metadata (tags, date, location), contextual links (source video, web resources), summarization, and connections to related notes

(Prototype 1 - Based on participants' handwritten to generate digitalizations)
Data Analysis
Thematic analysis of interview transcripts to identify key themes, patterns, and insights.
Survey Results & Analysis
Based on survey responses from 18 participants, we analyzed demographics and note-taking habits to better understand current practices and challenges.
Participant Demographics
Age Distribution
Gender Distribution
Education Level
Note-Taking Habits
Note-Taking Methods Comparison
TYPES
Most users employ multiple methods based on context
Method Strengths Comparison
Transition Pain Points:
Time-consuming (93%), format loss (67%), accuracy issues (67%)
Digital Tools Used
Handwriting Frequency
Transition Methods
How participants convert handwritten notes to digital
Manual
Retyping
33%
Photos/
Scanning
28%
No
Transition
17%
Other
6%
93% find the transition process time-consuming
Transition Challenges
Note: Percentages represent how many participants (out of 18) reported each challenge.
Note-Taking Satisfaction
Satisfaction with Current Process
Key Survey Insights
Survey Overview
Based on responses from 18 participants, we analyzed note-taking preferences, satisfaction levels, and challenges.
Time Constraint
93% of participants (14 of 18) reported that the time-consuming nature of transitioning notes is a significant challenge.
Format & Recognition
67% face formatting issues and recognition errors when digitalizing handwritten notes (10 of 18 participants).
Satisfaction Levels
Only 33% of participants (6 of 18) were satisfied with their current note-taking process; the majority (67%) were neutral or dissatisfied.
Findings So Far
Key Findings
AI-Assisted Note Transition
Bridging analog and digital workflows
Handwriting Value
- Enhanced creativity & memory
- Flexible layouts & diagrams
Digital Efficiency
- Easy search & organization
- Cross-device accessibility
Transition Challenges
- Time-consuming process (93%)
- Structure & format loss (67%)
AI Expectations
- Structure preservation
- Integration with existing tools
Challenges & Limitations
- Methodology Changes: Partway through the study, we started generating prototypes directly from user notes. Early feedback may not reflect later experiences with more personalized outputs.
- Prototype Fidelity: The tool used was a simulated prototype, not a fully developed product. Real-world performance, especially in terms of speed and handling different types of handwriting, still needs to be tested.
- Variation in Input Notes: The quality of AI-generated output depended heavily on how detailed the original notes were. Sparse or vague notes led to weaker results, which makes it harder to ensure a consistent experience across users.
- Challenges with Layout Generation: Accurately recreating non-linear, handwritten layouts in a clean, editable digital format (quickly and affordably) is still a technical challenge, though the technology is improving fast.
- Sample Demographics: The participant pool (12 people) was mainly made up of Carleton University students. While this offered rich qualitative insights, the findings aren't easily generalizable to broader populations.
- Changing Tech Landscape: The cost and accessibility of AI tools shifted during the study (e.g., Gemini 2.5 Pro becoming free), showing how fast the underlying technology—and its barriers—can change.
Discussion
Why Is This Important?
Handwriting's Relevance
It remains vital for specific cognitive tasks and situations; ignoring it leads to lost insights and friction.
Bridging the Analog-Digital Divide
Current inefficiencies create information silos; AI can unify workflows.
Enhanced Knowledge Management
AI can transform static handwritten notes into dynamic, searchable, interconnected digital assets.
Supporting Diverse Thinking Styles
AI respecting non-linear, visual handwritten notes can better support various cognitive approaches.
Future Work/Learning
Seamless integration of analog and digital methods is crucial for increasingly hybrid environments.
Finding Solutions (Design Implications)
Prioritize Accuracy & Structure
Focus development on robust recognition of text, layout, hierarchy, diagrams, and symbols.
Integrate, Don't Isolate
Build AI features as plug-ins or native functions within popular existing note-taking platforms.
Empower the User
Provide clear editing options, visually differentiate AI content, allow manual process control, and offer varying levels of AI enhancement.
Build Trust
Ensure transparency in data usage/privacy policies; offer local processing or clear data deletion options.
Focus on Augmentation
Design AI to support and highlight the user's key insights, not replace them with generic summaries. Preserve the user's "voice."
Context Needs Input
Acknowledge that true context often requires user input (meeting purpose, project tags); explore low-friction methods to capture this.
Future Directions
- Improve recognition of complex elements (diagrams, math)
- Test specific valuable features (nuanced summaries, advanced linking)
- Conduct longitudinal studies on user adaptation and value perception
- Test with diverse user groups and professions
- Continue research on privacy-preserving AI and cognitive impacts
Discussion Questions
With the rapid advancement of large language models (LLMs) and their growing capabilities...
Meeting User Needs
How can researchers and designers ensure that these technologies effectively meet evolving user needs while aligning with application-specific requirements?
User
Needs
AI
Capabilities
Specific
Requirements
Bridging AI & Design
What strategies or methodologies can be employed to bridge the gap between cutting-edge AI development and practical, user-centered design?
AI Development
- Technical focus
- ML models
- Performance
BRIDGE
User-Centered Design
- Human focus
- Usability
- Experience
Thank You & Acknowledgements
The content was generated by Gemini 2.5 Pro based on our draft and then overhauling revised and simplified.
This website was generated by File Visualizer.